Has Your BMS Stopped Sending Text Messages?
Wireless phone carriers have stopped offering email-to-text services. If your building management system is configured to deliver notifications to individuals using <number@txt.att.net> or <number@vtext.com>, they may no longer be working.
Are Critical Alarm Notification Emails being Rejected or Marked as SPAM?
Corporate email servers are often subject to policy changes that are out of your control. User accounts and login methods change, or limits are enforced on the number of emails that can be sent from each account. Reliable delivery of critical alarm notifications is becoming more difficult.
Managing Alarm Recipient Changes as Personnel Change.
With frequent changes in facility personnel, keeping an up-to-date list of alarm recipients and their contact information in your BMS can become a challenge. Having a list of recipients that is easy to review and modify from a single location is important.
Read our white paper on how SentryLogic simplifies alarm delivery.